Knowledge Base

← Customer Feedback for Christian Dating Support

  1. Communication Guidelines →

    1. Can I send an advertisement to members?
    2. Can I send my personal email address to another member?
    3. Can I send my personal information to a member?
    4. How do I report spammers or scammers?
    5. How often should I answer my e-mails?

  2. Features →

    1. How do I hide/make my profile active?
    2. How do I refer a friend?
    3. How do I unhide/make my profile active?
    4. What is "Favorite"?
    5. What is "IM"?

  3. General →

    1. Do you have any special offers or reduced price membership?
    2. How can I remove / delete / cancel my account?
    3. No Response to Emails
    4. Online Dating Safety
    5. Photo Guidelines

  4. My Profile →

    1. Can I change my username?
    2. How can I change my email address?
    3. How can I change my password?
    4. How do I block a member?
    5. How do I create a profile?

  5. My Photos →

    1. Can I block certain member from adding photo comments?
    2. Can I create a profile and post my photo later?
    3. Can I send my pictures by email?
    4. Can I send my pictures by mail?
    5. How do I change my profile picture?

  6. Searching and Browsing →

    1. Can I save a Profile so I can revisit it later?
    2. How can I start an advanced search?
    3. How do I start a Quick Search?
    4. How to use Username Search?
    5. Why aren't there any search results?

  7. IM (Instant Messaging) →

    1. How do I accept an IM?
    2. How do I send an IM?
    3. What is "IM" (Instant Message)?

  8. Inbox →

    1. Can anyone else read my Messages?
    2. Can I have my Messages automatically forwarded to another email address?
    3. How can I make sure I receive my email notifications?
    4. How do I block someone from emailing me?
    5. How do I delete messages?

  9. Safety and Security →

    1. Activities deemed prohibited
    2. Do We run a background check on our members?

  10. Things I Need to Know Before I Join →

    1. Do you guarantee results?
    2. Does this service really work? Can I really find my soul mate here?
    3. How do I join?
    4. What is required to join?
    5. What is the age range of your members?

  11. All articles →

    1. Activities deemed prohibited
    2. Can anyone else read my Messages?
    3. Can I block certain member from adding photo comments?
    4. Can I change my username?
    5. Can I create a profile and post my photo later?
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